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Discovery Hospitality works behind the curtain to deliver the Discovery Signature Experience.
Discovery Hospitality was founded in 2011 as The Discovery Leisure Company, Inc. around the mission of providing each guest with Discovery’s Signature Customer Experience. Characterized by homegrown and heartfelt Filipino hospitality taken to the superlative, the Signature Customer Experience is a benchmark upheld in the country’s most exciting destinations within the Discovery Hospitality ambit. Every touch point, from accommodations and amenities to food and environment, and above all else, service, is designed to give a guest an experience he or she will never forget. It’s all about showing the guest that It is our business to care.
The success of Discovery Hospitality’s level of service is reflected in the feedback from our guests, the stories they share back home, and their repeat patronage. It is also reflected in the industry awards and accolades we receive. Our properties have consistently earned numerous best in class awards from industry peers, consumer groups and international media, which validate what it is we have been doing.
Discovery Hospitality offers several key services. It provides a full suite of Hospitality Management, which includes various business process disciplines that result in optimum work efficiency. It manages Discovery’s portfolio of properties in Boracay, Palawan, Negros, Samal, Makati and Ortigas. It also offers customers Shared Business Services for the superior execution of key business processes with a lower operating expense. These include project based sales and marketing campaigns, digital distribution & e-commerce, health & sanitation initiatives, safety & wellness programs for employees, workshops, audits, planning, among others.
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